FAQ

What is MVLove AI?

MVLove AI is a romance and entertainment short drama subscription. It provides online digital access to curated online mini-series catalog access through the website at https://www.mvlove.fun.

Do you ship physical products?

No. The service is delivered online only. No physical item, paper book, disc, USB device, or printed artwork is shipped.

Do you sell coins, wallet balances, or top-ups?

No. The service is positioned as subscription membership access. It is not a virtual coin recharge, wallet balance, game top-up, gift card, or account resale service.

How do subscriptions work?

Customers may choose from Basic, Cinema, and Premier membership options. Plan details, access period, and renewal or cancellation terms are shown before purchase or account activation.

How do I request billing help?

Email billing@mvlove.fun with your account email, payment date, transaction reference, and a short explanation of the issue.

How do I request privacy help?

Email privacy@mvlove.fun. We may ask you to verify the email address or account connected with the request.